Swop Anything

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These terms and conditions are the contract between you and www.Swopanything.com (“Swopanything”) provided to you by Oneminute Technologies Pty Ltd ] (“us”, “we”, etc). By visiting or using Our Website and Mobile application, you agree to be bound by them.

I/ We are Oneminute Technologies Pty Ltd, a company registered in South Africa, number 2019 / 294454 / 07

Our address is 

THE PIAZZA ON CHURCH SQUARE

UNIT 102 32 PARLIAMENT STREET

CAPE TOWN

WESTERN CAPE 8001.

You are (User) : Anyone who uses Our Website and  Mobile Application App.

Please read this agreement carefully and save it. If you do not agree with it, you should leave Our Website and  Mobile Application immediately.

These are the agreed terms

1. Definitions

“Content”

means the textual, visual or aural content that is encountered as part of your experience on Our Website and  Mobile Application . It may include, among other things: text, images, sounds, videos and animations. It includes content Posted by you.

“Intellectual Property”

means intellectual property owned by us, of every sort, whether or not registered or registrable in any country, including intellectual property of all kinds coming into existence after today; and including, among others, patents, trademarks, unregistered marks, designs, copyrights, software, domain names, discoveries, creations and inventions, together with all rights which are derived from those rights.

“Our Website”

means any website and Mobile Application designed for electronic access by mobile or fixed devices which are owned or operated by us or any member of the Oneminute Technologies Pty Ltd. It includes all web and pages controlled by us.

“Post”

means place on or into Our Website and Mobile Application, any Content or material of any sort by any means.

“Services”

means all of the services available from Our Website and Mobile Application.

2. Interpretation

In this agreement, unless the context otherwise requires:

2.1.    a reference to a person includes a human individual, a corporate entity, and any organisation which is managed or controlled as a unit.

2.2.    in the context of permission, “may not” in connection with an action of yours, means “must not”.

2.3.    any agreement by either party not to do or omit to do something includes an obligation not to allow some other person to do or omit to do that same thing.

2.4.    this agreement is made only in the English language. If there is any conflict in meaning between the English language version of this agreement and any version or translation of this agreement in any other language, the English language version shall prevail.

3. Basis of Contract

3.1.    We do not offer the Services in all countries. We may refuse to provide the Services if you live in a country we do not serve.

3.2.    In entering into this contract you have not relied on any representation or information from any source except the definition and explanation of the Services given on Our Website and  Mobile Application.

3.3.    Subject to these terms and conditions, we agree to provide to you some or all of the Services described on Our Website and  Mobile Application.

3.4.    So far as we allow the use of our Intellectual Property, we grant a licence to you, limited to the terms set out in this agreement.

3.5.    We may change this agreement and / or the way we provide the Services, at any time. If we do:

3.5.1    the change will take effect when we Post it on Our Website and  Mobile Application.

3.5.2    you agree to be bound by any changes. If you do not agree to be bound by them, you should not use Our Website and  Mobile Application or the Services.

Your account and personal information

When you visit Our Website and  Mobile Application, you accept responsibility for any action done by any person using your name, account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

You agree that you have provided accurate, up to date, and complete information about yourself. We are not responsible for any error made as a result of such information being inaccurate.

You agree to notify us of any changes in your information immediately it occurs. If you do not do so, we may terminate your account.

4. How we handle your Content

4.1.    Our privacy policy is strong and precise. It complies fully with the current privacy law which is at https://swopanything.com/ts-cs/

4.2.    If you Post Content to any public area of Our Website and  Mobile Application  it becomes available in the public domain. We have no control over who sees it or what anyone does with it.

4.3.    Even if access to your data is behind a user registration, it remains effectively in the public domain because someone has only to register and log in, to access it. You should, therefore, avoid Posting unnecessary confidential information.

4.4.    We need the freedom to be able to publicise our Services and your own use of them. You therefore now irrevocably grant to us the right and licence to edit, copy, publish, distribute, translate, and otherwise use any Content that you place on Our Website and  Mobile Application, in the public domain, and in any medium. You represent and warrant that you are authorised to grant all such rights.

4.5.    We will use that licence only for commercial purposes of the business of Our Website and  Mobile Application and will stop using it after a commercially reasonable period of time.

4.6.    You agree to waive your right to claim authorship and your right to object to any distortion, mutilation or other modification of your work as provided in the Copyright Act 1978.

4.7.    You now irrevocably authorise us to publish feedback, comments, and ratings about your activity through Our Website and  Mobile Application, even though it may be defamatory or critical

4.8.    Posting Content does not change your ownership of the copyright in it. We have no claim over it and we will not protect your rights for you.

4.9.    You understand that you are personally responsible for your breach of intellectual property rights, defamation, or any law, which may occur as a result of any Content having been Posted by you.

4.10. You accept all risk and responsibility for determining whether any Content is in the public domain and not confidential.

4.11. Please notify us of any security breach or unauthorised use of your account.

4.12. We do not solicit ideas or text for improvement of our Service, but if you do send to us material of any sort, you are deemed to have granted us a licence to use it in the terms set out at in the subparagraphs above].

5. Restrictions on what you may Post to Our Website and  Mobile Application 

We invite you to Post Content to Our Website and Mobile Application in several ways and for different purposes. We have to regulate your use of Our Website and Mobile Application to protect our business and our staff, to protect other users of Our Website and Mobile Application, and to comply with the law. These provisions apply to all users of Our Website and Mobile Application.

We do not undertake to moderate or check every item Posted, but we do protect our business vigorously. If we believe Content Posted breaches the law, we shall co-operate fully with the law enforcement authorities in whatever ways we can.

You agree that you will not use or allow anyone else to use Our Website and Mobile Application to Post, upload Content, or undertake any activity which is or may:

5.1.    be unlawful, or tend to incite another person to commit a crime;

5.2.    consist of commercial audio, video or music files;

5.3.    be obscene, offensive, threatening, violent, malicious or defamatory;

5.4.    be sexually explicit or pornographic;

5.5.    be likely to deceive any person or be used to impersonate any person, or to misrepresent your identity, age or affiliation with any person;

5.6.    give the impression that it emanates from us or that you are connected with us or that we have endorsed you or your business;

5.7.    post Content on behalf of some other person, or impersonate another person;

5.8.    request or collect passwords or other personal information from another user without his permission, nor Post any unnecessary personal information about yourself;

5.9.    be used to sell any goods or services or for any other commercial use not intended by us, for yourself, or for any other person. Examples are: sending private messages with a commercial purpose, or collecting information with the intention of passing it to a third party for his commercial use;

5.10. facilitate the provision of unauthorised copies of another person’s copyright work;

5.11. link to any of the material specified in this paragraph;

5.12. send age-inappropriate communications or Content to anyone under the age of 18.

6. Your Posting: restricted content

In connection with the restrictions set out below, we may refuse or edit or remove a Posting that does not comply with these terms.

In addition to the restrictions set out above, a Posting must not contain:

6.1.    hyperlinks, other than those specifically authorised by us;

6.2.    keywords or words repeated, which are irrelevant to the Content Posted.

6.3.    the name, logo, or trademark of any organisation other than that of you or your client.

6.4.    inaccurate, false, or misleading information.

7. Removal of offensive Content

7.1.    For the avoidance of doubt, this paragraph is addressed to any person who comes on Our Website and Mobile Application for any purpose.

7.2.    We are under no obligation to monitor or record the activity of any user of Our Website and  Mobile Application for any purpose, nor do we assume any responsibility to monitor or police Internet-related activities. However, we may do so without notice to you and without giving you a reason.

7.3.    If you are offended by any Content, the following procedure applies:

7.3.1    your claim or complaint must be submitted to us in the form available on Our Website and  Mobile Application, or contain the same information as that requested in our form. It must be sent to us by post or email.

7.3.2    we shall remove the offending Content as soon as we are reasonably able;

7.3.3    after we receive notice of a claim or complaint, we shall investigate so far as we alone decide;

7.3.4    we may re-instate the Content about which you have complained or not.

7.4.    In respect of any complaint made by you or any person on your behalf, whether using our form of complaint or not, you now irrevocably grant us a licence to publish the complaint and all ensuing correspondence and communication, without limit.

7.5.    You now agree that if any complaint is made by you frivolously or vexatiously you will repay us the cost of our investigation including legal fees if any.

8.  Security of Our Website and Mobile Application 

If you violate Our Website and Mobile Application, we shall take legal action against you.

You now agree that you will not, and will not allow any other person to:

8.1.    modify, copy, or cause damage or unintended effect to any portion of Our Website and Mobile Application, or any software used within it.

8.2.    link to Our Website and Mobile Application  in any way that would cause the appearance or presentation of Our Website and Mobile Application  to be different from what would be seen by a user who accessed Our Website and  Mobile Application by typing the URL into a standard browser;

8.3.    download any part of Our Website and Mobile Application, without our express written consent;

8.4.    collect or use any information obtained from or about Our Website and Mobile Application or the Content except as intended by this agreement;

8.5.    aggregate, copy or duplicate in any manner any of the Content or information available from Our Website and Mobile Application, other than as permitted by this agreement or as is reasonably necessary for your use of the Services;

8.6.    Share with a third party any login credentials to Our Website and Mobile Application  ;

8.7.    Despite the above terms, we now grant a licence to you to:

8.7.1    create a hyperlink to Our Website and Mobile Application for the purpose of promoting an interest common to both of us. You can do this without specific permission. This licence is conditional upon your not portraying us or any product or service in a false, misleading, derogatory, or otherwise offensive manner. You may not use any logo or other proprietary graphic or trademark of ours as part of the link without our express written consent.

8.7.2    you may copy the text of any page for your personal use in connection with the purpose of Our Website and Mobile Application or a Service we provide.

9. Storage of data

9.1.    We may, from time to time, set a limit on the number of messages you may send, store, or receive through the Services. We may delete messages in excess of that limit. We shall give you notice of any change to your limit, except in an emergency.

9.2.    We assume no responsibility for the deletion or failure to store or deliver email or other messages.

9.3.    You accept that we cannot be liable to you for any such deletion or failure to deliver to you.

9.4.    We maintain reasonable procedures for general backup of data for our own purposes but we give no warranty that your data will be saved or backed up in any particular circumstances unless we have made specific contractual arrangements with you in writing.

Interruption to Services

If it is necessary for us to interrupt the Services, we will give you reasonable notice where this is possible and when we think the downtime is such as to justify telling you.

You acknowledge that the Services may also be interrupted for many reasons beyond our control.

You agree that we are not liable to you for any loss, foreseeable or not, arising from any interruption to the Services.

10. Termination

10.1. We may terminate this agreement at any time, for any reason, with immediate effect by sending you notice to that effect by post or email.

10.2. Termination by either party shall have the following effects:

10.2.1 your right to use the Services immediately ceases;

10.2.2 we are under no obligation to forward any unread or unsent messages to you or any third party.

11. Intellectual Property

You agree that at all times you will:

11.1. not do anything which does or might reduce the value of our Intellectual Property or challenge our ownership of it.

11.2. notify us of any suspected infringement of the Intellectual Property;

11.3. so far as concerns software provided or made accessible by us to you, you will not:

11.3.1 copy, or make any change to any part of its code;

11.3.2 use it in any way not anticipated by this agreement;

11.3.3 give access to it to any other person than you, the licensee in this agreement;

11.3.4 in any way provide any information about it to any other person or generally.

11.4. not use the Intellectual Property except directly as intended by this agreement or in our interest.

12. Disclaimers and limitation of liability

12.1. The law differs from one country to another. This paragraph applies so far as the applicable law allows.

             All implied conditions, warranties and terms are excluded from this agreement

12.2. Our Website and Mobile Application includes Content Posted by third parties. We are not responsible for any such Posting. If you come across any Content which offends against this document, please contact us via the “Contact us” page on Our Website].

12.3. You are advised that Content may include technical inaccuracies or typographical errors. This is inevitable in any large website and Mobile Application. We would be grateful if you bring to our immediate attention, any that you find.

12.4. Our Website and  Mobile Application contains links to other Internet websites. We have neither power nor control over any such website. You acknowledge and agree that we shall not be liable in any way for the content of any such linked website, nor for any loss or damage arising from your use of any such website or from your buying services or goods via such a website.

12.5. The Swopanything.com Website and Mobile Application and Oneminute Technologies Pty Ltd Services are provided “as is”. We make no representation or warranty that Services will be:

12.5.1 useful to you;

12.5.2 of satisfactory quality;

12.5.3 fit for a particular purpose;

12.5.4 available or accessible, without interruption, or without error.

12.6. We claim no expert knowledge in any subject. We disclaim any obligation or liability to you arising directly or indirectly from the information you take from Our Website and  Mobile Application.

12.7. We accept no responsibility for:

12.7.1 privacy of any transmission;

12.7.2 third party advertisements which are posted on Our Website and Mobile Application or through the Services;

12.7.3 the conduct, whether online or offline, of any user of Our Website and Mobile Application or the Services;

12.7.4 failure or malfunction of computer hardware or software or technical equipment or system connected directly or indirectly to your use of the Services.

12.7.5 loss or damage resulting from your attendance at an event organised through Our Website and Mobile Application or the Services;

12.8. You agree that in any circumstances when we may become liable to you, the limit of our liability is the amount you have paid us in the immediately preceding [12] month period for the Services concerned.

12.9. Except in the case of death or personal injury, our total liability under this agreement, however it arises, shall not exceed the sum of R50,000.

12.10. We shall not be liable to you for any loss or expense which is:

12.10.1  indirect or consequential loss; or

12.10.2  economic loss or other loss of turnover, profits, business or goodwill even if such loss was reasonably foreseeable or we knew you might incur it.

12.11. This paragraph (and any other paragraph which excludes or restricts our liability) applies to our directors, officers, employees, subcontractors, agents and affiliated companies as well as to us.

13. You indemnify us

You agree to indemnify us against all costs, claims, and expense arising directly or indirectly from:

13.1. your failure to comply with the law of any country;

13.2. your breach of this agreement;

13.3. any act, neglect or default by any agent, employee, licensee or customer of yours;

13.4. a contractual claim arising from your use of the Services;

13.5. a breach of the intellectual property rights of any person;

13.6. for the purpose of this paragraph, you agree that the cost of our management and technical time is properly recoverable and can reasonably be valued at R1000 per hour without further proof.

14. Miscellaneous matters

14.1. You undertake to provide us your current land address, e-mail address, and telephone numbers as often as they are changed together with all information that we may require to enable us to fulfill our obligations under this contract.

14.2. If any term or provision of this agreement is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.

14.3. The rights and obligations of the parties set out in this agreement shall pass to any permitted successor in title.

14.4. If you are in breach of any term of this agreement, we may:

14.4.1 terminate your account and refuse access to Our Website and Mobile Application;

14.4.2 remove or edit Content, or cancel any order at our discretion;

14.4.3 issue a claim in any court.

14.5. Any obligation in this agreement intended to continue to have effect after termination or completion shall so continue.

14.6. No failure or delay by any party to exercise any right, power or remedy will operate as a waiver of it nor indicate any intention to reduce that or any other right in the future.

14.7. Any communication to be served on either party by the other shall be delivered by hand or sent by fastmail service or recorded delivery or by e-mail.

It shall be deemed to have been delivered:

if delivered by hand: on the day of delivery;

if sent by post to the correct address: within 72 hours of posting;

 

14.8. In the event of a dispute between the parties to this agreement, then they undertake to attempt to settle the dispute by engaging in good faith with the other in a process of mediation before commencing arbitration or litigation.

14.9. So far as the law permits, and unless otherwise stated, this agreement does not give any right to any third party.

14.10. In the event of any conflict between any term of this agreement and the provisions of the memorandum of incorporation of a limited company or any comparable document intended to regulate any other corporate or collective body, then the terms of this agreement shall prevail.

14.11. The validity, construction, and performance of this agreement shall be governed by the laws of the Republic of South Africa and you agree that any dispute arising from it shall be litigated only in that country.

This is the privacy notice of www.Swopanything.com (“Swopanything”) provided to you by Oneminute Technologies Pty Ltd In this document, “we”, “our” or “us” refer to.

We are company number  2019 / 294454 / 07, registered in South Africa.

Our registered office is at 

THE PIAZZA ON CHURCH SQUARE

UNIT 102 32 PARLIAMENT STREET

CAPE TOWN

WESTERN CAPE 8001.

 

This is a statement to tell you our policy about all information that we record about you. It covers both information that could identify you and information that could not.

We are extremely concerned to protect your privacy and confidentiality. We understand that all users of our website and Mobile application  are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party. Our policy is both specific and strict. It complies with the South African law [and with the laws of all jurisdictions of which we are aware]. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us.

We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website and Mobile application immediately.

Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at this website and Mobile application.

Here is a list of the information we collect from you, either through our website and Mobile application or because you give it to us in some other way, and why it is necessary to collect it:

1. Business and personal information

We may collect, use, store and transfer different types of business or personal information about you. This includes basic identification and contact information, such as your name and contact details and also includes all information given to us in the course of your business and ours, such as information you give us in your capacity as our client.

We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you to reciprocate this policy.

This information is used:

1.1.    to provide you with the services which you request;

1.2.    for verifying your identity for security purposes;

1.3.    for marketing our services and products;

1.4.    the information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.

We keep the information, which forms part of our business record for a minimum of seven years. That is because we may need it in some way to support a claim or defence in court. That is also the period within which our tax collecting authorities may demand to know it.

2. Market place information

When we obtain information from you specifically to enable you to buy a service offered on our website and Mobile application by some other person, we assume that in giving us your information, you are also giving us permission to pass it to the relevant person.

3. Your domain name and e-mail address

This information is recognised by our servers and the pages that you visit are recorded. We shall not under any circumstances, divulge your e-mail address to any person who is not an employee or contractor of ours and who does not need to know, either generally or specifically. This information is used:

3.1.    to correspond with you or deal with you as you expect;

3.2.    in a collective way not referable to any particular individual, for the purpose of quality control and improvement of our website and Mobile application;

3.3.    to send you news about the services to which you have signed up;

3.4.    to tell you about other of our services or services of sister websites and Mobile applications.

4. Information you post on our website and mobile Application 

Information you send to us by posting to a forum or blog or in your advertisement, is stored on our servers. We do not specifically use that information except to allow it to be read, but you will see in our terms and conditions that we reserve a right to use it in any way we decide.

5. Website and mobile Application usage information

We may use software embedded in our website and Mobile application (such as JavaScript) to collect information about pages you view and how you have reached them, what you do when you visit a page, the length of time you remain on the page, and how we perform in providing content to you. [We do not presently associate such information with an identifiable person]

6. Financial information relating to your credit cards

This information is never taken by us either through our website and Mobile application or otherwise. At the point of payment, you are transferred to a secure page on the website and Mobile application of [WorldPay / SagePay / PayPal / MoneyBookers] or some other reputable payment service provider. That page may be dressed in our “livery”, but it is not controlled by us. Our staff and contractors never have access to it.

7. Note on padlock symbols and other trust marks

Many companies offer certification and an icon or other small graphic to prove to website and Mobile application visitors that the website and Mobile application is safe. Some certify to a high level of safety. Others are more concerned to take our money than to provide a useful service. We do not handle information about your credit card so do not subscribe to any such service.

8. Financial information relating to your credit cards

We [may] keep your financial information to provide you with a better shopping experience next time you visit us and to prevent fraud.

We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser, and to encrypt any data you give us when you buy, including financial information such as credit or debit card numbers. Our SSL certificate encryption level is 128-bit/256-bit. Whenever we ask for financial information, you can check that SSL is being used by looking for a closed padlock symbol or other trust mark in your browser URL bar or toolbar.

We take the following measures to protect your financial information:

8.1.    We keep your financial information encrypted on our servers.

8.2.    We do not keep all your data, so as to prevent the possibility of our duplicating a transaction without a new instruction from you.

8.3.    Access to your information is restricted to authorised staff only.

8.4.    We automatically delete your information [after X days OR when the card expires].

8.5.    If we ask you questions about your financial information, we shall show partial detail [the first four OR the last four digits of the debit or credit card number], only enough to identify the card(s) to which we refer.

8.6.    [Other…]

9. Financial information about your direct debit

When you have agreed to set up a direct debit arrangement, the information you have given to us is passed to our own bank [name of bank] for processing according to our instructions. We [do / do not] keep a copy.

10. Credit reference

To assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.

11. Third-party advertising

Third parties may advertise on our website and Mobile application. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects your IP address when they send an advertisement that appears on our website and Mobile application to your browser. They may also use other technology such as cookies or JavaScript to personalise the content of, and to measure the performance of their adverts. We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.

12. Third-party content

Our website and Mobile application is a publishing medium in that anyone may register and then publish information about himself or some other person. We do not moderate or control what is posted. If you complain about any of the content on our website and Mobile application, we shall investigate your complaint. If we feel, it may be justified, we shall remove it while we investigate. Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content which offends you. If we think, your complaint is vexatious or without any basis, we shall not correspond with you about it.

13. Information we obtain from third parties

Although we do not disclose your personal information to any third party (except as set out in this notice), we do receive data that is indirectly made up of your personal information, from software services such as Google Analytics and others. No such information is identifiable to you.

14. The content you provide to us with a view to be used by third party

If you provide information to us with a view to it being read, copied, downloaded or used by other people, we accept no responsibility for what that third party may do with it. It is up to you to satisfy yourself about the privacy level of every person who might see your information. If it is available to the World, you have no control whatever as to how it is used.

15. Cookies

Cookies are small text files that are placed on your computer’s hard drive through your web browser when you visit any website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the website.

Like all other users of cookies, we may request the return of information from your computer when your browser requests a web page from our server. Cookies enable our web server to identify you to us, and to track your actions and the pages you visit while you use our website. The cookies we use may last for a single visit to our website (they are deleted from your computer when you close your browser), or may remain on your computer until you delete them or until a defined period of time has passed.

Although your browser software enables you to disable cookies, we recommend that you allow the use of cookies in order to take advantage of the features of our website that rely on their use. If you prevent their use, you will not be able to use all the functionality of our website. Here are the ways we use cookies:

15.1. to record whether you have accepted the use of cookies on our website. This is solely to comply with the law. If you have chosen not to accept cookies, we will not use cookies for your visit, but unfortunately, our website will not work well for you.

15.2. to allow essential parts of our website to operate for you.

15.3. to operate our content management system.

15.4. to operate the online notification form – the form that you use to contact us for any reason. This cookie is set on your arrival at our website and deleted when you close your browser.

15.5. to enhance security on our contact form. It is set for use only through the contact form. This cookie is deleted when you close your browser.

15.6. to collect information about how visitors use our website. We use the information to improve your experience of our website and enable us to increase sales. This cookie collects information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from, and the pages they visited.

15.7. to record that a user has viewed a webcast. It collects information in an anonymous form. This cookie expires when you close your browser.

15.8. to record your activity during a web cast. An example is as to whether you have asked a question or provided an opinion by ticking a box. This information is retained so that we can serve your information to you when you return to the website. This cookie will record an anonymous ID for each user, but it will not use the information for any other purpose. This cookie will last for [three] months, when it will delete automatically.

15.9. to store your personal information so that you do not have to provide it afresh when you visit the website next time. This cookie will last for [90] days.

15.10. to enable you to watch videos we have placed on YouTube. YouTube will not store personally-identifiable cookie information when you use YouTube’s privacy-enhanced mode.

16. Calling our helpline

When you call our helpline, we collect Calling Line Identification (CLI) information. We use this information to help improve the efficiency and effectiveness of our helpline.

17. Sending a message to our support system

When you send a message, we collect the data you have given to us in that message in order to obtain confirmation that you are entitled to receive the information and to provide to you the information you need. We record your request and our reply in order to increase the efficiency of our business/organisation. We do not keep any personally identifiable information associated with your message, such as your name or email address.

18. Complaining

When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and, if we do, what that information is.

We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

19. Job application and employment

If you send us information in connection with a job application, we may keep it for up to three years in case we decide to contact you at a later date.

If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for seven years before destroying or deleting it.

20. Marketing information

With your permission we pass your email address and name to selected associates whom we consider may provide services or products you would find useful. You may opt out of this service at any time by instructing us at [URL]

21. Re-marketing

We may use re-marketing from time to time. This involves Google or some other supplier placing a tag or marker on your website and Mobile application in order to be able to serve to you an advert for our products/services when you visit some other website and Mobile application.

22. Affiliate information

This is information given to us by you in your capacity as an affiliate of us or a customer or client of ours. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect any affiliate to agree to reciprocate this policy. As an exception to this, we have the right to disclose your first name and URL of your affiliate connection to other affiliates and to any other person or organisation, on and off website. The reason is solely to enable us to mention winners and others whose performance as an affiliate is in some way outstanding.

23. Use of website and mobile Application by children

We do not market to children, nor do we sell products or services for purchase by children. We do sell products and services for end use by children, but for purchase by adults. If you are under 18, you may use our website and Mobile application only with consent from a parent or guardian.

OR

24. Use of website mobile Application by children by children

Certain areas of our website and Mobile applicationare designed for use by children over [15] years of age. We collect data about all users of and visitors to these areas regardless of age, and we anticipate that some of those users and visitors will be children.

Such child users and visitors will inevitably visit other parts of the website and will be subject to whatever on-site marketing they find, wherever they visit.

25. Disclosure to Government and their agencies

We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

26. Compliance with the law

This privacy policy has been compiled so as to comply with the law of every jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your country, we should like to hear from you, but ultimately it is your choice as to whether you wish to use our website and Mobile application.

27. Review or update personally identifiable information

At any time you may review or update the personally identifiable information that we hold about you, by contacting us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.

28. Removal of your information

If you wish us to remove personally identifiable information from our website and Mobile application, you may contact us at swopanything.com. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.

29. Data may be processed outside South Africa

Our websites and Mobile application are hosted in companies based in  United States of America or its servers globally. We also use outsourced services in countries outside South Africa from time to time in other aspects of our business. Specifically, our technical centre is based in India. Accordingly, data obtained within South Africa may be “processed” outside South Africa, and data obtained in any other country may be processed within or outside that country.

30. Information Officer

We have appointed an Information Officer who is responsible for ensuring that our policy is followed.

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact our Information Officer, at [info@swopanything.com].

OR

If you have any questions regarding the privacy policy, please contact us through the contact page on https://swopanything.com/ts-cs/.